Six stages, one team: how we run an engagement
From consulting to support — what happens at each stage, and why nothing gets thrown over a wall.
Read articleClients in 11 countries taught us how to run async-first projects that still feel fast.
Decisions, context and next steps live in the workspace, not in someone’s head or a call nobody recorded.
We protect a short daily overlap for the conversations that need to be live, and keep everything else async.
End-of-day notes mean the next person picks up exactly where the last one stopped.
Have a question about this, or a project where it applies? Write to us — Stacy reads every reply.
From consulting to support — what happens at each stage, and why nothing gets thrown over a wall.
Read articleEvery engagement ships with a live workspace. Clients see tasks, time and spend as it happens.
Read articleWhy we start almost every engagement with research and a clickable prototype instead of a backlog.
Read article