Why we build realtime-first on Convex
Live data used to be a premium feature. Here’s how a reactive backend changed what we promise clients — and what it costs.
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Blog
Notes from the studio.
How we design, build and ship — the decisions, the trade-offs and the things we’d do differently.
Designing in shipping resolution
Low-fidelity wireframes hide the hard decisions. We skip straight to production-grade prototypes. Here’s why it’s faster.
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Agents that close the loop: lessons from 60% auto-resolution
What it took to move an AI support suite from demo to resolving the majority of tickets on its own.
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Six stages, one team: how we run an engagement
From consulting to support — what happens at each stage, and why nothing gets thrown over a wall.
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Transparent billing, or how to stop arguing about hours
Every engagement ships with a live workspace. Clients see tasks, time and spend as it happens.
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QA is a product feature
Exploratory testing, e2e suites and regression budgets — breaking things before your users do.
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Prototype before you commit
How an in-browser React prototyping studio lets founders see an idea move before production code exists.
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RAG that cites its sources
Retrieval is easy to demo and hard to trust. Here’s how we make enterprise search answers verifiable.
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Offline-first mobile apps for field teams
Drivers and technicians don’t get to choose their signal. Here’s how we design sync that never loses work.
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The discovery sprint: two weeks that save six months
Why we start almost every engagement with research and a clickable prototype instead of a backlog.
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Design systems for small teams
You don’t need a dedicated team to have a design system. You need a few tokens, a few components and discipline.
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Double-entry ledgers for product teams
If your product moves money, you need a ledger. Here’s a practical introduction without the accounting degree.
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Type safety from database to button
End-to-end types catch a whole class of bugs before they exist. Here’s our stack and why it pays off.
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Evals are the new unit tests
Shipping LLM features without evaluation is shipping blind. How we build eval sets that actually catch regressions.
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Why we stay for the first ten releases
Launch is where the real work starts. What we learned from staying with products long after go-live.
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Accessibility is a quality bar, not a checklist
Keyboard paths, contrast and screen readers — how we bake accessibility into every sprint instead of auditing at the end.
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Observability for small products
You don’t need a platform team to know when things break. A lean setup for logs, metrics and alerts.
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Working across time zones without losing a day
Clients in 11 countries taught us how to run async-first projects that still feel fast.
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Cutting LLM costs by 70% without losing quality
Caching, routing and smaller models — practical ways to make AI features affordable at scale.
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Motion with a purpose
Animation should explain, not decorate. Our rules for motion that makes interfaces easier to understand.
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