The challenge
The client came to us with a clear goal — qualifies new clients and books consultations around the clock. The hard part was confidential documents and strict access rules.
Our approach
We started with a short discovery sprint to map the users, the data and the constraints, then moved into weekly cycles with working software in a shared workspace. Product Research, Development, Support and Consulting ran as one team, so research fed design and design fed engineering without handoffs.
The platform was built on LLM, Integrations and Web, with automated tests and monitoring from the first release.
The result
3× qualified leads. The product launched in 11 weeks and we stayed on for the releases that followed — fixing what users tripped over and doubling down on what they loved.
