The challenge
The client came to us with a clear goal — wearable data and alerts for patients recovering at home. The hard part was workflows clinicians actually adopt.
Our approach
We started with a short discovery sprint to map the users, the data and the constraints, then moved into weekly cycles with working software in a shared workspace. Product Research, Development and Support ran as one team, so research fed design and design fed engineering without handoffs.
The platform was built on IoT, Alerts and Dashboards, with automated tests and monitoring from the first release.
The result
30% fewer readmissions. The product launched in 17 weeks and we stayed on for the releases that followed — fixing what users tripped over and doubling down on what they loved.
