The challenge
The client came to us with a clear goal — business users ask questions in plain English and get charts. The hard part was answers that take days instead of seconds.
Our approach
We started with a short discovery sprint to map the users, the data and the constraints, then moved into weekly cycles with working software in a shared workspace. Consulting, Development, Delivery and Support ran as one team, so research fed design and design fed engineering without handoffs.
The platform was built on Charts, LLM and SSO, with automated tests and monitoring from the first release.
The result
600 weekly users. The product launched in 11 weeks and we stayed on for the releases that followed — fixing what users tripped over and doubling down on what they loved.
