The challenge
The client came to us with a clear goal — driving scores from the phone set fairer premiums. The hard part was legacy policy systems behind modern front ends.
Our approach
We started with a short discovery sprint to map the users, the data and the constraints, then moved into weekly cycles with working software in a shared workspace. Consulting, Development, Support and Product Research ran as one team, so research fed design and design fed engineering without handoffs.
The platform was built on Mobile, IoT and ML, with automated tests and monitoring from the first release.
The result
20% lower premiums for safe drivers. The product launched in 16 weeks and we stayed on for the releases that followed — fixing what users tripped over and doubling down on what they loved.
