The challenge
The client came to us with a clear goal — courier app with optimised routes, scans and proof of delivery. The hard part was realtime visibility for dispatchers and customers.
Our approach
We started with a short discovery sprint to map the users, the data and the constraints, then moved into weekly cycles with working software in a shared workspace. Product Research, Development, Delivery and Consulting ran as one team, so research fed design and design fed engineering without handoffs.
The platform was built on Android, Maps and Tracking, with automated tests and monitoring from the first release.
The result
98% on-time. The product launched in 22 weeks and we stayed on for the releases that followed — fixing what users tripped over and doubling down on what they loved.
