The challenge
The client came to us with a clear goal — lift passes, maps and lessons for a group of ski resorts. The hard part was traffic spikes on peak dates.
Our approach
We started with a short discovery sprint to map the users, the data and the constraints, then moved into weekly cycles with working software in a shared workspace. Development, Delivery and Support ran as one team, so research fed design and design fed engineering without handoffs.
The platform was built on Mobile, Payments and IoT, with automated tests and monitoring from the first release.
The result
120k passes sold. The product launched in 21 weeks and we stayed on for the releases that followed — fixing what users tripped over and doubling down on what they loved.
