The challenge
The client came to us with a clear goal — find, book and enter airport lounges with your phone. The hard part was traffic spikes on peak dates.
Our approach
We started with a short discovery sprint to map the users, the data and the constraints, then moved into weekly cycles with working software in a shared workspace. Development, Delivery and Consulting ran as one team, so research fed design and design fed engineering without handoffs.
The platform was built on Mobile, Payments and Integrations, with automated tests and monitoring from the first release.
The result
500k lounge visits. The product launched in 17 weeks and we stayed on for the releases that followed — fixing what users tripped over and doubling down on what they loved.
